Insights and Innovations:
The PhoneWire Blog

Explore the latest trends, tips, and technological breakthroughs
with expert advice tailored for your business growth.

Case Study: Healthcare Company Compares Cloud and VoIP Phone Systems

Healthcare Company Gets Benefits of On-Premise and Conveniences of Cloud VoIP. Over the years, countless companies have compared Cloud and VoIP phone systems, especially ...

Case Study: Food Company Relocates to New Area Code, Still Keeps Old Historic Phone Number

Food Company Relocates to New Area Code But Phonewire Helps Them Keep Old Number Many companies do not have the technical staff or time ...

Case Study: St. Louis-based Linguistic Services Provider Saves Money with Cloud-Based VoIP and Unified Communications

Language Translation Business Modernizes Phone Communications with Digium Switchvox Cloud Services The days of an office receptionist relying on a paper contact list and ...

What is a PBX phone system and why is it important?

Understand the concept of a PBX (Private Branch Exchange) phone system and what it can do. No two businesses are alike and there is ...

A new Business Phone System costs how much!?

Thinking about the cost of a new phone system? When discussing the cost of phone systems, wiring and installation, and purchasing the actual phones, ...

Panasonic Leaves the Telecom Industry and Sets End-of-Life on Business Telephone Systems

Panasonic Announces Departure from Business Phone System Industry and Discontinuation of Support On 2nd December 2020, Panasonic Corporation announced a strategic decision to close ...

#1 Success for Working from Home? The Right Phone System

What’s the most significant factor in achieving success while working from home? Your phone service. Amidst government-imposed social distancing, many companies are beefing up ...

I need a Bid for a New Phone System but Don’t Know Where to Start

How to Start the Bidding Process for a New Phone System So, you’re in the market for a new business phone system – great! ...

Making the Case: How to Convince Your Boss to Upgrade the Phone System

How to Know When It’s Time to Upgrade the Phone System As more and more legacy phone systems are reaching their end of life, ...

The Day My Nortel Norstar Phone System Suddenly Died

Nortel Norstar Phone System Died and It Almost Killed My Business It was in 2009 that Avaya acquired Nortel.  When Nortel went bankrupt, it ...
young man sits in a darkened room illuminated by the glow of multiple computer screens

7 Best Practices to Keep your On-Premises Phone System Secure from Hackers

Keep Your Phone System Secure from Hackers VoIP PBX systems offer a number of business benefits including cost reduction, system flexibility, and advanced features ...

Understanding Purchase Price and Purchase Cost to Save Money

Let’s break down the difference between purchase price and purchase cost. People often think “price” and “cost” are the same thing, but it’s important ...

How to Kill Your Business with Bad Phone Technique

How you answer phone calls to your business could be driving away customers. According to Marketing Land, one study found that 74 percent of ...

If It Ain’t Broke…  Why Do We Need a New Phone System?

Why Do We Need a New Phone System Right Now? When your communications system lasts beyond its useful life, you risk paying a significant ...

Phone System Installation and Programming Services Can Make Your Life Easier

For Business Phone Installation, We Offer Two Options When it comes to new technology — especially something as complicated (and as critical) as a ...

Top 5 Reasons Why You Need a New Phone System

Here are 5 Reasons Why Upgrading a Business Phone System is Essential this Year Despite the fact that every business needs to communicate with ...

Finding the Best Phone System for Law Offices

The Best Phone System for Legal Offices and Lawyers For lawyers, especially for those billing in six-minute increments, time is money. Investing in a ...

How to Create a Day Night Mode button with status light on Digium Switchvox

Create a Button on your Switchvox Phone to Toggle Between Day and Night Modes Setting up a Day/Night button on a Switchvox Digium receptionist ...

Toshiba Exits Telecom Industy and Ends Support for Business Phone Systems

Toshiba Ends Support for Business Phone Systems Products The recent announcement by Toshiba that it is shutting down its Telecommunications System Division took customers ...

VTech VoIP Phones are the coolest new thing in Small Business

VTech Snom is a New and Affordable VoIP Phone Brand for Small Businesses With so many small business VoIP phones available on the market, ...

Custom paint red Digium D40 D45 business desk phone in a weekend

Last week, I got a bit of creative inspiration.  We have some Digium phones in our home, since we have a Digium Switchvox at ...

How Much Does Marketing Cost for a Small Business?

A Small Business Needs a Marketing Plan Phonewire is a communications company that provides businesses with marketing and technology consulting to achieve growth and ...

What VoIP Phone Systems Work Even If The Internet Goes Down at my Business?

Finally! VoIP Office Phones That Work Even If The Internet Doesn’t Work Converting your small business phone system from a traditional system to one ...

Tip: How To Stop A Presentation That’s Going Badly

Even great presenters will have a presentation bomb badly. But the difference between great presenters and everyone else is that the great ones don’t ...

How to use the Status function of your Digium Switchvox phone system

Utilizing the Status Function of Your Digium Switchvox Phone System One of the most unique and most flexible features of the Switchvox and Switchvox Cloud phone ...

What Makes Digium Phones so Different than other SIP Phones?

Digium phones are unique compared to other SIP phones. Digium VoIP telephones are by far the best handsets available in today’s market. However, not many ...

5 Great Phone Systems for your Small Business

Five Essential Phone Systems for Small Businesses Legacy Business Phone Systems Toshiba, Panasonic, and NEC comprise this category. These companies have been in the ...

Use Section 179 of IRS tax code to invest in your small business

Utilize Section 179 of the Internal Revenue Code to facilitate investments in your small business purchases. Section 179 of the IRS tax code allows ...

3 Big Reasons Why Small Businesses Switch to “SIP” Phone Service

A smart business owner is always looking for the best value in growing their organization, regardless of the product or service. Innovation in telecommunications has created ...

AT&T Avaya Partner System Programming Help and Tech Tips

The AT&T Avaya Partner phone system is a personal favorite of ours.  We still have access to refurbished Partner phones and processor modules, so ...

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