Here are 5 Reasons Why Upgrading a Business Phone System is Essential this Year
Despite the fact that every business needs to communicate with its customers, studies have shown more people prefer speaking to a real person than using automated systems. However, some managers and owners still don’t believe they can benefit from investing in a new phone system. Here are some of the most common reasons owners give for not having a phone system. Moreover, this is why they should rethink their position.
1. Costs Too Much Money
Business phone systems can start at less than $3,000. Alternatively, you could rent phones monthly with all calling services and phone line charges bundled for less than $150. Most people spend more than that on coffee in a month. Consider that your average monthly sales made through those phones should more than pay for itself. What’s more, many businesses are pleasantly surprised to find their sales volume increases after installing a new phone system. In addition to this, the phone system helps boost employee productivity by making it easier to get things done. So really, how much money has been lost to dropped calls and lost sales opportunities? This happens because the old phone system is sending everyone to voicemail all the time.
2. It’s Hard to Use
New phone systems come complete with intuitive, easy to use controls. They allow better communication without missing out on features because of weird dialing codes or awkward procedures. In fact, some business phones even offer a touchscreen that looks no different than the cell phone in your pocket. No “dial 9”. Just pick up the phone and dial a number; it’s just that easy. Or, click on a phone number on your computer and let the phone dial it automatically! As technology improves, things become simpler to use and customize. As a result, when employees are no longer afraid to use features, they become excited about their job. They become more productive with those new tools.
3. I’ve Heard VoIP Sounds Bad
Unfortunately, there are a lot of companies out there who say they offer “business” phone systems. Instead, they simply drop-ship phones and say “Good luck”! VoIP phone systems work really well. They offer many features that simply weren’t available with older technologies. Furthermore, they even offer a pricing model that makes it very affordable to upgrade an entire phone system with very little money upfront. Therefore, when configured properly by telecommunication experts, not just network people, you find a system that works well. It sounds better than anything else you’ve ever heard — especially with our Unbreakable VoIP technology. It’s all about partnering with the right company with the right implementation experts, not deciding exclusively on the cheapest. Indeed, sometimes you get what you pay for. So, be sure you are working with a company that invests more in quality professionals, not expensive television advertising.
4. I’ll Just Use Cell Phones
Cell phones really have come a long way, but they still lack one important need — battery life. How successful is that deal you’re closing when the battery suddenly dies? Also, cell phones don’t offer the ability to transfer calls. Instead, your caller has to hang up and call others. This is very frustrating and unprofessional. In addition, if they get sent to voicemail because you are on another call or out of range, they can’t escape back to an operator or group to have their question answered now. They wait. And when customers wait, they are often tempted to search online and call competitors. Certainly, you can bet your competitors are happy to answer their call. They answer their questions faster.
5. Ain’t Broke, Don’t Fix It
Well, the truth is that your phone system is broke. Your old phone system is old, hard to find replacement parts, and increasingly difficult to find anyone who understands how to program it. Indeed, it’s only a matter of time before the solder joints begin to weaken due to the heat that old phone system has been trying its best to dissipate for a decade. As a result, business will likely grind to a halt while you scramble to figure out why your phones aren’t working. Like sharks smelling blood in the water, you can bet that a new phone system is going to come with a premium. This is because of your urgency. You are always better off to plan to replace such a critical component of your business before a major failure crisis that you almost certainly know is right around the corner. It’s only a matter of time and this is not worth waiting for.
If you contact us today, you could have a new system installed within a week in most cases. Furthermore, you begin to appreciate the peace-of-mind knowing your customer’s first impression is operating perfectly. You put your best foot forward.
