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Vodavi phone systems were discontinued in 2006 — no manufacturer support has existed for nearly 20 years

Vodavi Technology, Inc. was acquired by Vertical Communications on December 1, 2006. All Vodavi production and official manufacturer support ended at that point. No Vodavi hardware has been manufactured in nearly 20 years. Vertical Communications has not manufactured or supported Vodavi systems since the acquisition — replacement hardware is sourced only from the depleting secondary refurbished market. If your business is still running a Vodavi system in 2026, it is operating on aging hardware with no manufacturer support, no software updates, and no parts production pipeline.

Vodavi Starplus / STS / XTS / Infinite — Discontinued 2006

Still Running a Vodavi Phone System? Here’s Your Modern Replacement.

Vodavi Technology built a loyal following through the 1990s and early 2000s — particularly among small businesses, independent hotels, private schools, and regional retailers who valued its combination of feature richness, competitive pricing, and the rugged reliability of its LG-manufactured hardware. The Starplus STS alone was installed in over 30,000 businesses across the United States.

But Vodavi was acquired by Vertical Communications in December 2006, and all production and support ended with that acquisition. Systems still running in 2026 are operating on hardware that is between 20 and 40+ years old, with no manufacturer support and no parts being made. Phonewire can replace your Vodavi with a fully managed modern system that preserves your phone numbers, delivers features the Vodavi era never offered, and is backed by a real support team that picks up the phone.

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Vodavi Still Running?

If your system is currently functional, plan your migration now while you control the timing. A proactive replacement is significantly less disruptive and less expensive than an emergency deployment after a hardware failure. Free consultation, specific recommendation, same-day quote.

Plan your migration now →

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Vodavi System Down or Failing?

If your system has failed — KSU, station card, power supply, or voicemail — replacement parts are sourced only from secondary inventory. Phonewire can deploy a modern replacement quickly. Certified installation technicians available nationwide.

Call (800) 857-1517 immediately →

What Happened to Vodavi

1983–2006 — Vodavi builds a loyal SMB following. Vodavi Technology, Inc. was founded in 1983 in Phoenix, Arizona, and grew into a publicly traded NASDAQ company (ticker: VTEK) serving the small and medium business market with competitively priced, feature-rich phone systems. Its primary manufacturing partner was LG-Nortel Co., Ltd. — a joint venture of LG Electronics and Nortel — which gave Vodavi systems solid hardware reliability and a pathway to hybrid digital/IP capabilities. The Starplus STS, launched in the late 1990s, became one of the most widely installed systems in the U.S. small business market, with over 30,000 installations nationwide.

December 1, 2006 — Vertical Communications acquires Vodavi for $31.1 million. Vertical Communications, which had previously acquired Comdial (2005) and several other telecom businesses, acquired Vodavi to become a top-five SMB telephony vendor in North America. LG-Nortel, which had been Vodavi’s largest shareholder, made a $6.5 million equity investment into Vertical as part of the deal. For Vodavi customers and dealers, the acquisition was the beginning of the end — Vertical’s strategy was to transition the Vodavi installed base to its own Wave IP and SBX product lines, not to continue Vodavi development.

2006–present — Vodavi support ends; Vertical becomes a niche player. All official Vodavi production and manufacturer support ended at the 2006 acquisition. Vertical Communications continued selling some Vodavi-branded products through its dealer network for a period, then transitioned to the SBX IP 320 (built by LG-Nortel) and Wave IP product lines. Vertical itself has since become a small niche company — not the practical long-term support path that many Vodavi dealers anticipated. In 2026, Vodavi systems running in the field are entirely dependent on the secondary refurbished parts market and the small number of technicians who still know the platform.

Which Vodavi System Are You Running?

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Starplus 308, 616, 1224, 96EX — early key systems. These are Vodavi’s original key telephone systems from the 1980s and early 1990s, supporting small configurations of 3 to 12 lines and up to 24–96 extensions. If you’re running one of these in 2026, the hardware is 30–40 years old. Power supplies, KSU modules, and station cards for these systems are extremely scarce. Migration should be treated as urgent.

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Starplus Triad, Infinite, Discovery, Pathfinder — mid-generation systems. These Vodavi systems from the late 1980s through the 1990s used the Vodavi 5000 cabinet and offered more advanced features including voicemail integration, ACD, and multi-site networking. Still widely installed in small hotels, schools, and professional offices. Hardware is 25–35 years old. Replacement parts from the secondary market continue to thin.

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Starplus DHS / DHSE — the compact hybrid system. The DHS (Digital Hybrid System) was Vodavi’s popular small business platform, supporting caller ID, music on hold, and expansion from a compact base unit. The DHSE offered additional expansion capacity. Still relatively common in small offices and service businesses. Hardware is 20+ years old; station cards and KSU boards come only from secondary sources.

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Starplus STS / STSe — the most widely installed Vodavi system. The STS (launched late 1990s) was Vodavi’s flagship, installed in over 30,000 U.S. businesses. Scalable from a small 3×8 configuration up to 96 lines and 336 stations, with built-in caller ID, ACD, paging zones, and voicemail integration. The STSe added enhanced expansion. STS parts are the most available of any Vodavi system in the secondary market — but “most available” still means 20-year-old refurbished hardware with no production pipeline.

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Vodavi XTS / XTS-IP — the largest Vodavi system. The XTS (eXpansion Telephone System) was Vodavi’s enterprise-capable platform, expandable to 6 cabinets with up to 600 digital phones and 96 IP ports. The XTS-IP added SIP/IP capability. Despite the IP capability, XTS systems are still running proprietary Vodavi station hardware and depend entirely on the secondary market for expansion or repair. If your XTS is failing, finding a replacement module in 2026 requires significant sourcing effort.

What Vodavi Users Valued — And What Phonewire Delivers

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Competitive pricing with solid feature depth. Vodavi’s market position was premium features at accessible prices — ACD, multi-zone paging, caller ID, and voicemail integration that competitors charged significantly more for. Phonewire delivers a comparable feature-to-cost ratio for modern businesses: call routing, voicemail to email, auto-attendant, call recording, and Microsoft 365 integration — all included, no per-feature licensing.

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Built-in hospitality and paging features. Vodavi was particularly valued by small hotels and motels for its built-in hospitality features — room status, wake-up calls, housekeeping integration, and multi-zone paging. Phonewire installs and supports systems for hospitality environments and has a receptionist solution and multi-zone paging capability that directly replaces what Vodavi provided.

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Reliable on-premises hardware. Vodavi’s LG-manufactured hardware had a reputation for reliability — systems built in the 1990s that are still running in 2026 attest to that. Phonewire installs a modern on-premises appliance at your location — hardware in your building, flat annual licensing, and fully managed support. No cloud dependency for core call handling.

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Multi-zone paging and intercom. Vodavi’s multi-zone paging — supporting up to 20 internal page zones on some systems — was a key feature for schools, hotels, warehouses, and retail environments. Phonewire’s system supports overhead paging integration and all-call/zone paging as standard. The Phonewire intercom solution extends this capability further.

What You Gain That Vodavi Never Had

Voicemail in your inbox — not a system to call into. Vodavi’s VoiceTrak and integrated voicemail required calling an extension number, entering a password, and navigating menus. Phonewire delivers every voicemail as an audio file to your email inbox. With optional human-powered transcription, messages become readable text — scan them at a glance without listening.

A mobile app that works like a desk phone. The Linkus UC client for iOS, Android, Mac, and Windows turns any device into a full office extension — same number, same voicemail, presence, directory, and call history. Your staff can answer business calls from anywhere without giving out personal numbers.

Business texting from your office number. With Phonewire texting, your main business number sends and receives SMS texts from a desktop app or mobile. Vodavi systems were voice-only. Customers increasingly text before they call, and a hotel or school that can text guests and parents has a meaningful communication advantage.

Support that actually answers. Finding someone who can service a Vodavi STS or XTS in 2026 requires locating one of a shrinking pool of technicians who still know the platform — typically at $250+ per incident, with no guarantee of parts availability. Phonewire’s U.S.-based support answers in under a minute, handles day-to-day changes at no charge, and has been installing business phone systems since 1998.

What Phonewire Recommends as a Vodavi Replacement

Best Match for Vodavi Migrations

Phonewire Hybrid System

For businesses that chose Vodavi for its on-premises reliability, feature depth, and competitive pricing — it delivers the same core proposition on modern hardware with fully managed support.

On-premises appliance — hardware at your location
$3,499 hardware (one-time) + $699/year license (up to 20 users)
~$200/month SIP trunks replacing your POTS lines
Snom, Yealink, Poly, or Panasonic desk phones
Multi-zone paging integration supported
Optional cellular failover add-on
Full on-site installation + same-day staff training
U.S.-based support answered in under 1 minute
Day-to-day changes at no additional charge

Learn about the Phonewire Hybrid →

Best for Remote or Multi-Location Teams

Phonewire Cloud-Hosted

For businesses that have grown or changed since the Vodavi was installed — multiple locations, remote staff, or a need to eliminate on-premises hardware — cloud-hosted delivers every feature with zero infrastructure to manage.

$25/user/month — no hardware purchase
Works across any number of locations
Same Linkus UC mobile and desktop apps
Voicemail to email, auto-attendant, call recording
Microsoft 365 integration
Same U.S.-based support and change service

Learn about cloud-hosted →

Frequently Asked Questions

Can I keep my existing Vodavi phones?

No. All Vodavi handsets — Starplus, DHS, STS, XTS series — use Vodavi’s proprietary digital signaling protocol. They are not standard SIP phones and cannot be used on any modern open-standard phone system. Phonewire provides new desk phones — Snom, Yealink, Poly, or Panasonic — as part of every installation. Snom and Yealink in particular offer multi-button BLF layouts that give your staff a familiar “line-per-button” experience similar to what Vodavi phones provided.

Can I keep my existing phone numbers?

Yes. Your business phone numbers port to the Phonewire system from wherever they are currently hosted — POTS analog lines, a carrier, or any existing number. Porting typically takes 2–4 weeks. During the transition, your Vodavi system remains live and call forwarding keeps all calls connected with no service gap.

I have a Vodavi system at a hotel or school. Does Phonewire support those environments?

Yes. Phonewire has experience deploying systems in hospitality and educational environments. For small hotels and motels, Phonewire’s system supports room extension configuration, voicemail per room, and overhead paging integration. For schools, multi-zone paging, classroom extensions, and administrative line management are all standard capabilities. A free consultation will identify the specific requirements for your environment.

What about Vertical Communications’ upgrade path to the SBX or Wave IP?

When Vertical acquired Vodavi in 2006, they positioned the SBX IP 320 (manufactured by LG-Nortel) as the official upgrade path. In practice, Vertical Communications has itself become a very small niche player with limited dealer network and support resources — not the practical long-term solution for most businesses in 2026. For a fully managed, professionally installed, and actively supported modern phone system, Phonewire is a more reliable path forward than navigating Vertical’s legacy channel.

Can Phonewire reuse my existing cabling?

Often yes. Vodavi systems used standard 2-wire and 4-wire telephone cabling for station connections. Much of this existing wiring can be repurposed for new SIP desk phones, reducing installation cost by eliminating cable pulls. A Phonewire engineer assesses your existing infrastructure during the pre-installation site survey and confirms what’s reusable before any work begins.

My Vodavi STS has been running for 20+ years with no problems. Why act now?

The Vodavi’s reliability — especially the LG-manufactured STS and XTS systems — is genuine, and it’s exactly what makes migration easy to defer. But every year the system runs, the pool of available replacement parts shrinks, the number of technicians who know the platform decreases, and the risk of an unrecoverable failure increases. A proactive migration on your schedule — planned, with number porting completed in advance and staff trained before go-live — costs far less and causes far less disruption than an emergency replacement mid-business-day. Phonewire can give you a specific quote and timeline so you can plan accordingly.

What Our Clients Say

Phonewire is a big asset for any company looking for professional advice and magnificent hands-on experts. Matt is efficient, reliable, and very detail-oriented. I am extremely satisfied with his cooperation and dedication.

Eduardo J. Vera Executive Director · Catholic Charities Foundation of St. Louis ★★★★★

We chose Phonewire to revamp our phone system. The project was installed on time and to budget. Matt went above and beyond, and personally provided training. I would highly recommend Phonewire.

Craig Eversmann MSSC, LLC ★★★★★

Free Vodavi Migration Assessment

Tell us what you’re running — Starplus STS, DHS, XTS, Infinite, or another model — how many phones, and what’s driving the change. We’ll prepare a specific replacement recommendation with all-in pricing. Same day, no obligation.

📞 Vodavi system down? We answer in under 1 minute.

(800) 857-1517