WHY WORK WITH US?
We are communication technology problem solvers.
With our attention to detail and almost three decades of experience, we can’t wait to show you what we’re made of.
Since our humble beginnings in 1998, our goal is to build long-term relationships and prioritize personal, customer-first service and support like no other. Problem solvers don’t just solve problems and then walk away. We believe business communications are essential and we want to be your partner to your success.
Communication is Essential
We encourage the sharing of ideas in the workplace, cooperative and collective work arrangements. We believe consumers can use their purchasing power to make a contribution to the common good, especially in encouraging of economic diversity through the support of small businesses.
We believe that persons come before profits. Every voice must be heard and considered.
Technology Is An Art
In order to do great work, you have to love the work that you do. We love phones. We meticulously and methodically approach each project as if it was our own investment, taking great care to appreciate all the details.
We take on the complexity so you experience simplicity. It is not simply a question of the technology alone, but how it is applied by our unique talents that makes the difference.
Relationships Deliver Results
We are a small company like yours, so we are committed to your success. We have built partnerships with big organizations to stand beside us and assure you’ll always be supported.
Every client is our opportunity for case study and reference, so it is our mutual goal to deliver our best work possible knowing that a future new customer may be secretly watching our efforts.
We help you buy the right solution with confidence.
Perfection is delivered right out of box on day one.
We have local, professional install technicians, available for one location or many locations throughout the United States.
Who are some of our clients?
Phonewire has redefined communications for businesses to take their customer service to the next level. We have configured systems to achieve convenience and simplicity, while other projects have mastered the most complex of applications. Below are just a few examples.
Featured Case Studies
Read some of our best client examples.
Finding the Best Phone System for Law Offices
June 29, 2017
The Best Phone System for Legal Offices and Lawyers For lawyers, especially for those billing in six-minute increments, time is money. Investing in a business communications solution that maximizes efficiency and productivity is the key to maximizing time. In addition, a law firm’s reputation is vital to its success. This reputation is reflected in everything
How to Create a Day Night Mode button with status light on Digium Switchvox
May 5, 2017
Create a Button on your Switchvox Phone to Toggle Between Day and Night Modes Setting up a Day/Night button on a Switchvox Digium receptionist phone may initially seem like an impossibly complicated task. Searching through Google or even Digium’s own knowledge base doesn’t seem to have a clear answer. Unfortunately, most people will give up
Toshiba Exits Telecom Industy and Ends Support for Business Phone Systems
April 5, 2017
Toshiba Ends Support for Business Phone Systems Products The recent announcement by Toshiba that it is shutting down its Telecommunications System Division took customers and dealers by surprise. But should it have been such a surprise? Toshiba is yet another phone manufacturer to drop out of the industry. With bad strategy and poor investment in research
VTech VoIP Phones are the coolest new thing in Small Business
January 13, 2017
VTech Snom is a New and Affordable VoIP Phone Brand for Small Businesses With so many small business VoIP phones available on the market, some manufacturers can often end up overshadowed and underutilized simply as a result of who’s marketing budget is bigger. I’m sure many of us in the space will think of Avaya, Cisco, or
Custom paint red Digium D40 D45 business desk phone in a weekend
December 5, 2016
Last week, I got a bit of creative inspiration. We have some Digium phones in our home, since we have a Digium Switchvox at the office, but I wanted to customize the Digium phones with a custom paint job. Digium doesn’t sell phones in custom colors. As Henry Ford once put it, “Any customer can
How Much Does Marketing Cost for a Small Business?
July 20, 2016
A Small Business Needs a Marketing Plan Phonewire is a communications company that provides businesses with marketing and technology consulting to achieve growth and increased productivity objectives. Hiring us as a consultant will deliver impressive results from classically educated experts with real world experience at an affordable price for even the smallest of businesses. Just
What VoIP Phone Systems Work Even If The Internet Goes Down at my Business?
July 14, 2016
Finally! VoIP Office Phones That Work Even If The Internet Doesn’t Work Converting your small business phone system from a traditional system to one that’s hosted over the Internet can be a scary proposition when you hear all the horror stories of “early adopters” or the “do-it-yourself” companies like RingCentral or Vonage. When you choose
Tip: How To Stop A Presentation That’s Going Badly
June 1, 2016
Even great presenters will have a presentation bomb badly. But the difference between great presenters and everyone else is that the great ones don’t keep going. Great presenters stop the presentation. They understand that there’s no point in finishing a presentation that the audience doesn’t want to hear (and it’s not like we get a
How to use the Status function of your Digium Switchvox phone system
May 6, 2016
Utilizing the Status Function of Your Digium Switchvox Phone System One of the most unique and most flexible features of the Switchvox and Switchvox Cloud phone system is called Status. It is accessed by pressing the Status soft key shown at the bottom of an idle display. This is available on any Digium D40, D45, D50, or D70 phone
What Makes Digium Phones so Different than other SIP Phones?
February 7, 2016
Digium phones are unique compared to other SIP phones. Digium VoIP telephones are by far the best handsets available in today’s market. However, not many people know why. Digium have three handsets available, these being the D40, D50, and D70. Each of these have their own advantages and features, and we’ll cover some of them here.