VM Transcription

People Powered™ Accuracy.

Our people will convert your audio into typed text, using “common sense” to work around audio drop-outs, difficult accents, and background noise better than any speech recognition software application. We type the message, word-for-word, with no censorship, abbreviation, or bias.

Test Call: Check our Accuracy… Right Now!

How Does it All Work?

Callers record a voicemail message.

When you are busy or unable to answer, your caller is forwarded to your voicemail and leaves their message in your mailbox.

We convert voice
into typed text.

Our live agents will confidentially convert  your voicemail into readable text with unbeatable accuracy!

You read the actual words said.

As simple as opening a text message, you can read who called and what they said. Never “check voicemail” ever again!

Works with Any Phone!

Our Carbon Copy: Voicemail transcription easily integrates with your BlackBerry, iPhone, cell phone, home phone, business phone system, Virtual PBX, Asterisk/Trixbox, Vonage®, Unified Voicemail service providers, and more! We provide you with your own carboncopy.net e-mail address so you can forward your voice messages from other voicemail systems for all of your voicemail, home or office, to be transcribed — quickly and accurately!

Key benefits include:

  • Powered by Real People! Because technology can not yet replace human “common sense”, we don’t use speech recognition software. Our people easily work around audio drop-outs, difficult accents, and background noise. An attached WAV or MP3 audio file is included with your transcribed text to your Blackberry®, iPhone®, and your office or home E-mail address, if necessary.
  • Compatible with Open Standards. Phonewire is the most compatible service in the industry to Read Your Voicemail! We integrate using common, non-proprietary technologies — Call Forwarding, E-mail, and Text Messaging standards. Because our services are independent of any telephone service provider, your Cc: Voicemail™ service can easily transcribe all of your messages!
  • Confidential, Unabridged, Uncensored. Although our detailed operator procedures are proprietary, we have provided transcription services for more than a decade with complete client confidentiality. Our people will type out every word of every message (except “uh”s and “um”s), without personal censorship, assuring that only the caller’s voice is the author — word-for-word, bias free.
  • No contracts, No obligation, No risk. Our services are month-to-month, we only require that you prepay at least one month in advance. Unlike multi-year contracts for business phone lines or mobile phone services, if it doesn’t work out then you’re under no obligation and you can cancel at any time.

Cc: Voicemail™ Personal

Read your Voicemail with our CarbonCopy voicemail transcription service for individuals — works on any phone line! We transcribe each new voicemail into readable text, delivered immediately to your BlackBerry®, iPhone®, or E-mail address.

  • Monthly service starts at only $29.
  • Includes a new toll-free number, direct to your new voice mailbox.
  • Up to 2 minutes recording time per message.
  • Typical turnaround time is 3-5 minutes.
  • Billed in 1-second increments, no “per-message” minimums or rounding!

Request trial

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Cc: Voicemail™ for Business

Phone it in! Our CarbonCopy enterprise voicemail transcription service provides for ADA compliance, adding voice transcription seamlessly to your PBX voice messaging platform — for a few employees or the entire organization!

  • Service as low as $9 per pooled user.
  • Includes prepaid minute “pooling” to share between all users.
  • Up to 5 minutes recording time per message.
  • Monthly activity report available.
  • Billed in 1-second increments, no “per-message” minimums or rounding!

Request trial