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When your callers are placed on hold, what do they hear? Are you frustrating or confusing callers with silence? 94% of all marketing budgets are spent on inducing a customer to call, while only 6% is spent on handling the call once it is received.

Unfortunately, integrating a music-on-hold solution to Non-KSU (or “KSU-less”) phone systems which do not have a central connection cabinet is often impossible — until now!  Any brand or model two-line, three-line, or four-line telephone can now place callers on hold with custom music with voice-over messages, thanks to the Intellitouch On Hold Plus OHP-6500.

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Why invest in an expensive PBX phone system when everything you need can be found in phones that simply plug right into your existing telephone jacks?

Most business telephone systems require all the phones in an office to be connected, individually, to a central control box or key service unit (KSU). The disadvantage is that the KSU and unique wiring require professional installation and programming, raising the cost and complexity of the system.

But, “non-KSU” phone systems do not require a central cabinet. Instead, each phone contains the circuitry necessary for features such as conferencing, intercom, and transfer. Installation is as easy as plugging in the phones. continue

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