Comments on: Hands-on Review: ATT 1070 and ATT 1080 Four-line Speakerphone

By: Jim Carlson

Jim Carlson — Fri, 18 Jun 2010 00:03:08 +0000

My caller ID. doesn’t work at all although the phone it replaced works just fine. No DSL; just a regular analog phone line. I have the AT&T 1070.

Thank you!

REPLY: You’ll need to contact your telephone provider and have them investigate the issue with your Caller ID service.

By: Chesky

Chesky — Fri, 04 Jun 2010 16:37:41 +0000

can you put a call on private hold so no one can pick it up?

REPLY: Unfortunately, no. If a call is placed on hold, it can be taken off-hold by any extension phone.

By: Chesky

Chesky — Mon, 24 May 2010 20:36:15 +0000

1) Can you record your own greeting in the auto attendent?
2 In the pre recorded auto attendent greeting it announces for a company directory press 0, how do you enter the directory into the system?

RESPONSE: 1) Yes, the system allows you to record your own announcement greeting in your own voice to be used as the auto attendant so you can have it answer calls and say whatever you like. 2) The company directory is another recorded message that the system allows you to record in your own voice and list off all the people and their extension numbers however you see fit, such as “for Mary, dial 11, For George, dial 12″. It is simply another recorded announcement that can be played to the caller, but only if the caller presses 0.

By: Vic

Vic — Sat, 01 May 2010 00:19:10 +0000

Is there a cordless phone that will integrate with this system…the 1080 or the 1070?

RESPONSE: Any cordless phone will work with the 1080 and 1070 phones, but features like Intercom and Transfer won’t work between 1070/1080 phones and the cordless phones. You’ll have to put a call on hold on the 1070/1080 phones and then pick up the call on the cordless phone using its line 1 or line 2 buttons.

By: Vic

Vic — Sat, 01 May 2010 00:17:46 +0000

@ Allan:

http://www.phonegeeks.com/4linbreakad2.html

If the phone wiring has been done with cat 5 or 5e, and the Jacks are Cat 5, you could use one jack with the adapter found on this link…I found them at Home Depot for around $12. This might save you some wiring.

By: Rob

Rob — Wed, 28 Apr 2010 15:05:36 +0000

… any idea if the 974 or 984 would work with 954s? Was the signaling changed by ATT on these models, as well?

RESPONSE: I believe those would still be compatible, but I’m honestly not sure. I’m 95% confident those models are backwards compatible with the 954.

By: Rob

Rob — Wed, 28 Apr 2010 14:36:47 +0000

I am using 5 out-of-production ATT 954 models in my business & want to replace a couple of them with newer models (like these) with Caller ID features. Will I be able to use either of these models along with my remaining 954s? Would I likely encounter any problems transferring calls, etc.?

RESPONSE: No, unfortunately the 1040, 1070, and 1080 are not compatible with the 954s or any older generation of AT&T intercom phones. AT&T changed the “signaling” that these phones use to communicate to one another when they introduced this new series of telephones.

By: Allan

Allan — Tue, 27 Apr 2010 18:41:47 +0000

Thanks for the previous response. I checked and all three lines are active at all locations. At each location, however, all three lines come through one wire/jack. Looking at the installation guide for the 1070, I didn’t see anything indicating how I would handle that. Would the single wall jack have to be replaced with a dual jack with 2 lines going to one jack and one to the other? I do know how to do basic phone wiring so I can handle this if needed.

RESPONSE: Yes, you will need to wire 2 jacks at each phone location. One jack will have lines 1 and 2, the other jack will have lines 3 and 4. You will need to make sure that the same lines are wired consistently at every jack and then use the programming of the phones themselves to determine who has access to what line.

By: Allan

Allan — Mon, 26 Apr 2010 21:15:59 +0000

We currently have a KSU-based system with 3 lines. Any idea how I would bypass the KSU and connect the exterior lines to the interior wiring? Also, is it likely that the interior wiring will provide the necessary connections as is? Two of the lines need to be connected in 3 offices with the second line being a rollover line. The third line serves only one office.

RESPONSE: At the location where the KSU is installed, you should have access to all the incoming telephone lines and all the interior wiring. You’ll need to connect each incoming telephone line to each interior wiring extension, one pair at a time as outlined on this review above. It is hard to guess if your interior wiring will support all four lines at all locations, which is what is needed to use a KSU-less system, but a local KSU business telephone installation company from your phone book should be able to connect everything properly for you.

By: Stephanie

Stephanie — Wed, 21 Apr 2010 21:43:56 +0000

How do you get the answering machine to use my voice and not the auto attendent????

ANSWER: From page 70 of the manual, press the DTAD button to access teh DTAD feature menu. Scroll down and select SYSTEM OGMS (System Outgoing Messages). Within that menu, you’ll want to record the AA DAY-OGM (Daytime Outgoing Message), the AA NIGHT-OGM (Nighttime Outgoing Message), and optionally the AA DIR-OGM (Directory Outgoing Message) which is played if the caller presses zero (0) during the playback of the DAY or NIGHT menu greeting announcement.